Terms of Service

Effective Date: [Auto-set on launch] Last Updated: [Auto-set on launch]

Welcome to ReminderPro. These Terms of Service ("Terms") govern your access to and use of the ReminderPro service ("Service"), operated by Clazzo Innovations LLP ("Clazzo," "we," "us," or "our"), a Limited Liability Partnership registered in India.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Who Can Use the Service

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use ReminderPro. By using the Service, you represent that you meet this requirement and that you have the authority to enter into these Terms on behalf of yourself or any organization you represent.

2. Your Account

To use most features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information when registering
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized access at support@reminderpro.online
  • Take responsibility for all activity that occurs under your account

You are solely responsible for maintaining the security of your account credentials. ReminderPro is not liable for loss or damage arising from your failure to do so.

3. The Service

ReminderPro is a software-as-a-service (SaaS) application that helps you track recurring renewals, deadlines, and subscriptions. The Service includes:

  • A web-based dashboard to create, edit, and manage reminders
  • Automated email notifications based on reminder schedules
  • An annual cost overview of tracked recurring expenses
  • Other features that may be added from time to time

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where possible, we will provide reasonable advance notice of material changes.

4. Free Trial and Subscriptions

4.1 Free Trial

We offer a 30-day free trial for new users, with a limit of 10 reminders. No credit card is required to begin the trial.

4.2 Subscriptions

After the trial period, continued use of the Service requires a paid subscription. Our pricing is:

  • India: ₹499 per year, plus applicable GST (currently 18%)
  • International: $29 per year (excluding any local taxes that may apply)

Subscriptions automatically renew on the same date each year unless cancelled before the renewal date. You will receive an email notification approximately 14 days before each renewal.

4.3 Payment Processing

All payments are processed by Razorpay, our payment partner. By subscribing, you agree to Razorpay's terms of service in addition to ours. We do not store your full payment card details.

4.4 Failed Payments

If a renewal payment fails, Razorpay will automatically retry the payment over the following days. You will receive an email notification. If we cannot collect payment within Razorpay's retry window, your subscription will be paused until you update your payment method.

5. Cancellations and Refunds

You may cancel your subscription at any time from the billing page in your account. After cancellation:

  • You retain access to the Service until the end of your current paid period
  • No further charges will be made
  • No refunds are issued for unused time on a current subscription

We offer a 30-day free trial so that you can fully evaluate the Service before paying. By choosing to subscribe at the end of your trial, you confirm that the Service meets your needs. We do not offer refunds for completed payments, except where required by applicable law.

For full details, see our Refund Policy.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service
  • Use the Service to send spam or unsolicited communications
  • Submit content (in notes, reminders, or any field) that is illegal, abusive, defamatory, or infringes the rights of others
  • Resell or sublicense the Service without our written permission
  • Use automated tools (bots, scrapers) to access the Service without our written permission
  • Use the Service in a way that overloads or impairs our systems

We reserve the right to suspend or terminate accounts that violate these terms.

7. Your Content

You retain all rights to the content you create using the Service (your reminders, notes, and other information you submit, collectively "Your Content"). You grant ReminderPro a limited, non-exclusive license to store, process, and display Your Content solely as needed to provide the Service to you.

We will not access Your Content except as needed to provide the Service, comply with the law, or address support requests you make to us.

8. Email Communications

By creating an account, you consent to receive operational emails from us, including:

  • Reminder notifications (the core function of the Service)
  • Account-related messages (welcome, payment, password reset)
  • Trial-expiring and renewal-warning notifications
  • Important changes to the Service or these Terms

You may unsubscribe from optional marketing emails at any time. You cannot opt out of essential operational emails while you have an active account.

9. Service Availability

We aim to keep the Service available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will notify you in advance where possible)
  • Unscheduled outages or technical issues
  • Third-party service interruptions (hosting, email delivery, payment processing)
  • Force majeure events

We are not liable for delays or failures in reminder delivery caused by issues outside our reasonable control, including but not limited to email provider issues, recipient inbox filters, or network outages.

10. Reminder Reliability — Important Limitation

ReminderPro is a tool to help you track renewals. You remain solely responsible for the underlying renewals, payments, deadlines, and obligations that you choose to track.

We will make commercially reasonable efforts to deliver reminder emails accurately and on time, but we do not guarantee that every reminder will be delivered, or that delivery will occur at any specific time. Email delivery depends on factors outside our control (your email provider, spam filters, network conditions, etc.).

You should not rely on ReminderPro as your sole or final safeguard against missed deadlines. We recommend independent verification for critical or high-value renewals.

11. Intellectual Property

The Service, including all software, design, branding, and content (other than Your Content), is owned by Clazzo Innovations LLP and protected by applicable copyright and trademark laws. You may not copy, modify, or distribute any part of the Service without our written permission.

12. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" and "as available," without warranties of any kind.
  • Clazzo Innovations LLP's total liability to you for any claim arising from your use of the Service shall not exceed the amount you have paid us in the 12 months preceding the claim, or ₹5,000 (Indian Rupees Five Thousand) / $60 USD, whichever is greater.
  • We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, business interruption, or third-party losses.
  • We are not liable for the consequences of a missed renewal, lost domain, lost client, or other downstream harm — even if a reminder failed to deliver.

Some jurisdictions do not allow certain limitations of liability; in those cases, our liability is limited to the maximum extent permitted by applicable law.

13. Termination

You may terminate your account at any time by contacting support@reminderpro.online or by cancelling your subscription and requesting deletion.

We may suspend or terminate your account if:

  • You materially violate these Terms
  • We are required to do so by law
  • We discontinue the Service

Upon termination, your access ends. We retain your data for up to 90 days after termination in case you reactivate, after which it is deleted unless we are required to retain it by law.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you by email if changes are material
  • Give you reasonable time to review changes before they take effect

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of [your registered office state — to be specified], India.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

16. Contact

For questions about these Terms:

Clazzo Innovations LLP Made in India.

This is our best effort at clear, fair terms. If anything is unclear, please email us and we'll explain. We're a small team and we respond personally.