GST Compliance

Effective Date: [Auto-set on launch] Last Updated: [Auto-set on launch]

This page explains how Clazzo Innovations LLP handles Goods and Services Tax (GST) for ReminderPro subscriptions purchased by customers in India and elsewhere. It's intended to be useful for your accountant, your CA, or your records.

1. Our GST Registration

Clazzo Innovations LLP is a GST-registered business in India.

  • Legal name: Clazzo Innovations LLP
  • GSTIN: [Your GSTIN — to be filled in from your registration certificate]
  • State of registration: [Your registered state]
  • Type of business: Software / Technology Services (HSN/SAC Code: 998314 — Information technology design and development services)

You will find this GSTIN on every invoice we issue.

2. GST on ReminderPro Subscriptions

2.1 For Indian Customers

If you are an Indian customer (regardless of GST registration status), GST is charged on top of the base subscription price:

  • Base price: ₹499 per year
  • GST (18%): ₹89.82 per year
  • Total: ₹588.82 per year

GST is collected by Clazzo Innovations LLP and remitted to the Government of India in accordance with applicable GST law.

2.2 For International Customers

Customers outside India pay the flat international price of $29 per year. We do not collect GST from international customers, as our services to overseas customers are typically classified as zero-rated supplies under Indian GST law.

If you are based outside India but your local jurisdiction imposes taxes on digital services (e.g., VAT in the EU, GST in Australia/Singapore), it is your responsibility to handle those obligations. We do not currently charge or remit foreign VAT/GST on your behalf.

3. Place of Supply Rules

For Indian GST purposes:

3.1 B2C Supplies (unregistered customers)

If you are an unregistered customer (no GSTIN provided at checkout), the place of supply is the location of the recipient (you). We charge CGST + SGST if your billing state is the same as ours, or IGST if you are in a different state.

3.2 B2B Supplies (GST-registered customers)

If you provide a valid GSTIN at checkout, the place of supply is your registered business location. We charge IGST for inter-state supplies, allowing you to claim input tax credit (ITC) on the GST paid.

3.3 Reverse Charge Mechanism (RCM)

Most ReminderPro transactions do not fall under RCM. However, if you have specific reverse-charge requirements due to the nature of your business, please email billing@reminderpro.online and we will discuss.

4. B2B Invoices for GST-Registered Customers

If you are a GST-registered business in India and want to claim input tax credit (ITC) on your ReminderPro subscription:

4.1 At Checkout

Tick the "I'm registered for GST" option at checkout and provide:

  • Your valid GSTIN
  • Your registered business name and address (so we issue the invoice correctly)

4.2 What You'll Receive

Every invoice will include:

  • Your company name and address
  • Your GSTIN
  • Our GSTIN and registered address
  • HSN/SAC code (998314)
  • Taxable value, GST rate, GST amount (CGST/SGST or IGST as applicable)
  • Total amount paid
  • Unique invoice number and date

4.3 ITC Claim

Once you receive your invoice, you can claim input tax credit on the GST paid (currently ₹89.82 per year) in your GST returns, subject to standard ITC eligibility rules.

If your GSTIN is invalid, mismatched with your stated business name, or fails verification, we may issue a B2C invoice instead and you will not be able to claim ITC for that payment.

5. Invoice Access

Every payment generates an invoice automatically. You can access your invoices in two ways:

  • Email: A PDF copy of every invoice is emailed to you at the time of payment (sent from billing@reminderpro.online).
  • Account dashboard: Visit your billing page on ReminderPro to download any past invoice.

Invoices are issued in compliance with the Central Goods and Services Tax Rules, 2017, and contain all mandatory particulars required for GST documentation.

6. Credit Notes and Refunds

If you receive a refund (see our Refund Policy), we will issue a corresponding credit note that reverses the original GST charged. The credit note will include:

  • Reference to the original invoice number
  • Reason for the credit
  • GST reversal amount
  • New net amount

You may need to adjust your GST returns accordingly if you have already claimed ITC on the original invoice.

7. GST Rate Changes

GST rates and rules are determined by the Government of India and may change over time. If GST rates applicable to our service change:

  • Your existing subscription will continue at the GST rate applied at the time of your most recent payment, for the remainder of that period.
  • New rates will apply at your next renewal.

We will notify you of any material changes by email before they take effect.

8. Tax Information We Cannot Provide

We are happy to provide clear, accurate GST documentation as outlined above. However, please note:

  • We are not tax advisors. For specific questions about your GST returns, ITC eligibility, or compliance obligations, please consult your Chartered Accountant.
  • We cannot certify that a ReminderPro subscription is a "deductible business expense" for your business — that depends on how you use the Service, which only you and your CA can confirm.
  • We cannot file your GST returns or provide return-filing assistance.

9. For International Customers — Tax Documentation

If you are based outside India and need a non-GST invoice (a standard commercial invoice without Indian GST), our default invoices for international customers already exclude GST. You can use these for your own tax filings in your home jurisdiction.

If you need additional documentation (e.g., a W-8 BEN equivalent, withholding tax certificates, or country-specific tax forms), please email billing@reminderpro.online and we will help where we can.

10. Contact

For GST-related questions or documentation requests:

  • Email: billing@reminderpro.online
  • Subject line: Use "GST" to help us route quickly
  • Response time: Typically within 24 hours on business days

Please provide your account email and the relevant invoice number (if any) so we can locate your records quickly.

Clazzo Innovations LLP Made in India.

This page is for informational purposes only and does not constitute tax advice. For your specific GST situation, please consult a qualified Chartered Accountant.